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Part Time Customer Service Representative Job opening - Cleveland state Texas ( Job openings )
Cleveland , state Texas
( By Press Release office )
2024-03-21T00:00 - 2024-04-20T08:00 | 8 | 2
POSITION SUMMARY:
This position will be located at City Hall, working under the supervision and direction of the Human Resources Director. The role involves providing exceptional customer service, answering calls, transferring calls, sorting mail, scheduling meetings, and performing other assigned clerical tasks. The applicant should be adaptable, flexible with working hours, and open to cross-training opportunities.
POSITION DETAILS:
Answer City Hall phone lines, transferring calls or taking messages as necessary
Directs City Hall visitors to the proper department
Collects payments and issues receipts (i.e. cemetery plots, retiree insurance, telecommunication fee payments, etc.)
Post all payments taken daily & prepare deposits
Creates and distributes monthly City Hall event calendar to City Hall staff, council members, and department heads
Process job applications as needed
Creates and displays public communications (i.e. closing early, certificates, public info, etc.).
Responsible for opening and closing procedures for the front foyer area
Other duties as assigned
REQUIRED EDUCATION, DEGREES, CERTIFICATIONS, AND / OR LICENSES
High School Graduate or GED equivalent required.
1-2 years prior customer service, cash collections or experience in an office setting.
Prior experience working in Incode software preferred.
Possession and ability to maintain valid Class “C” Texas Driver’s License with acceptable driving history.
PAY GRADE:
3
($22,529.52 - $32,678.36) depending upon experience and qualifications.
LOCATION
: City Hall
STATUS
: Part-time, non-exempt, at-will status - 29 hours or less per week. (
Various hours -
Must be able to work a flexible schedule
.)
Apply online
or download the PDF job application and
email
the application.
Submit the completed
City of Cleveland application
to:
City of Cleveland
Attn: Human Resources Department
907 E. Houston
Cleveland, TX 77327
Incomplete applications will not be accepted. Resumes may accompany the application but are not accepted in lieu of the completed application.
The City of Cleveland is an Equal Employment Opportunity Employer. Reasonable accommodations will be made for persons with known disabilities.
* This Organization Participates in E-Verify
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