Winston - Salem/Forsyth County Utilities has important information regarding your water - sewer - stormwater bill . Please be advised that our billing cycle for bimonthly accounts is typically 60 days . Recently , there have been delays due to staffing shortages , which have resulted in billing cycles of 70+ days .
   If your balance due is higher than expected , examine the “Days” column on your bill to determine if this situation applies to you . You are not being charged more . You are only paying for the water used . Payment due dates have been adjusted accordingly . Thank you for your patience and understanding!
   For more information , contact CityLink at citylink@cityofws . org , call 336 - 727 - 8000 or use any method on cityofws . org/citylink .

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