Local news- Press Release
Winston-Salem North Carolina - UPDATE Water service restored in Rural Hall Winston Salem along N C 66 Jan 22 21 January 2024 ( news )
Winston-Salem , state North Carolina ( By Press Release office)
Jan 21,2024
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UPDATE: Monday , Jan . 22 , 5 a . m .
Crews worked through the night and water service has been restored to all customers along Broad Street in Rural Hall and University Parkway in Winston - Salem ( N . C . 66 ) .
ORIGINAL: Sun . , Jan 21 , 8 p . m .
Water customers in Rural Hall from the 7000 block of Broad Street ( N . C . 66 ) south along University Parkway in Winston - Salem to Ziglar Road , as well as several side streets , are without water service tonight due to a water main break caused by recent freezing temperatures . Service was shutoff after 8 p . m . and on - call crews are working through the night to repair the damage . Updates will be provided as they become available .
Winston - Salem/Forsyth County Utilities has responded to more than a dozen emergency calls since Friday . WSFC Utilities asks customers for continued patience while first responders work around the clock responding to each call .
For prompt assistance with a water emergency or sewer backup , you must call City Link at 336 - 727 - 8000 . While WSFC Utilities cannot assist with plumbing repairs on private property , department staff can shut water off at the meter in an emergency .
If you are experiencing water problems at your home or business , turn off your main water supply shut - off valve to minimize flooding if a pipe breaks . Preventative steps are best taken before cold weather hits , but simple home improvement measures could prevent problems and expensive repairs in the future .
Customers can insulate water heaters , pipes and faucets , especially in unheated spaces , and disconnect and drain outdoor water hoses . During extreme cold , open cabinet doors for warmer air circulation and allow faucets to trickle slowly . To learn more , watch the short video at youtu . be/hBHUd2R57Cc and visit https://www . cityofws . org/CivicAlerts . aspx?AID=180 or cityofws . org/2626/Prevent - Frozen - Pipes .
For more information contact CityLink at citylink@cityofws . org , call 336 - 727 - 8000 or use any of the methods on cityofws . org/citylink .
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