For more than 20 years , Winston - Salem/Forsyth County Utilities has met or surpassed all federal water quality standards . This includes testing for lead to ensure your water is safe to drink . Tap water in the water distribution system remains in full compliance with the EPA’s current regulations , but lead service lines may still be found in the county , particularly on private property with older homes and businesses .
   Because of health hazards associated with lead pipes , the EPA recently directed all public utilities in the United States to inventory service line pipes extending from the water main to each customer’s home or business .
   WSFC Utilities has created an online
   Water Service Line Inventoryat
   cityofws . org/pipeswith easy - to - follow instructions to identify your private service line material using a smart phone . You can report your findings and follow the steps provided if you discover lead or potential lead . If you are unable to do it now , add a reminder to your calendar so you won’t forget this important task .
   If the service line material at an address is not entered in the WSFC Utilities database , it will be listed as “unknown” and considered by the EPA as lead . Every residential and commercial customer is therefore encouraged to complete the self - reporting process today to ensure your service line is correctly identified .
   For more information , visit
   cityofws . org/pipes
    . If you have questions or require printed instructions , contact CityLink by phone , text , email , app , live chat , or the customer portal at
   cityofws . org/citylink
    .
   

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