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Server Analyst Job opening - Siloam Springs state Arkansas ( Job openings )
Siloam Springs , state Arkansas
( By Press Release office )
2024-03-28T00:00 - 2024-04-27T00:00 | 1 | 0
SUMMARY
Under direction of the Manager, Information Technology (I.T.), the incumbent is responsible
for performing a variety of routine and complex technology related duties requiring sound decision-making capabilities, exercising judgment and detailed knowledge, and understanding of installing, supporting, and maintaining servers and other computer systems. Assists the IT Manager in a staff capacity by maintaining network servers, ensuring maximum server availability and stability, and providing desktop support when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following: (Other duties may be assigned as needed)
Reports to, assists and fills in for the Network Engineer as required.
Responds to qualifying after hours support issues remotely or in person as needed.
Troubleshoot and resolve network issues and report necessary resolutions to the Network Engineer.
Manage File Systems, including permissions and recoveries.
Assist the Network Engineer with patching and updating of server hardware, software, and operating systems.
Monitor, maintain and troubleshoot Physical and Virtual Server utilization and availability.
Assist the Network Engineer in building virtual servers and virtual server hosts.
Assist the Network Engineer in managing secure remote and local network connections.
Assist the Network Engineer with maintaining a test environment in Information Technology to evaluate new technologies and updates prior to active use.
Assist the Network Engineer in communicating with outside sources to ensure the security and availability of the network. Interface with network support vendors to ensure network connectivity equipment is maintained and any issues are resolved quickly.
Research new computer technologies to better deliver services to end users and keep the City on the forefront of current stable technology.
Conduct extensive documentation, detailing processes for new and existing network configurations on servers and other network devices.
Fulfill support functions for network users when required and complete other tasks as required.
Assist IT office staff in maintaining a clean and professional environment at all times.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide excellent service to internal and external customers.
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