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Public Program Specialist I II Job opening - Merced County Association of Governments state California ( Job openings )
Merced County Association of Governments , state California
( By Press Release office)
2022-02-16T00:00 - 2022-03-18T00:00 | 12 | 2
Under general supervision, learns to perform and performs public outreach for specific public information and education programs; disseminates information to the public; works with various councils, committees, citizens, and staff to build consensus for current programs; performs other related duties as required.
DISTINGUISHING CHARACTERISTICS:
Public Programs Specialist I
The Public Programs Specialist I is the entry level class in the Public Programs Specialist series that allows the incumbent to develop journey level knowledge and abilities. Initially, under immediate supervision, incumbents perform the more routine public outreach duties while learning specific programs. As experience is gained, there is greater independence of action within established guidelines and incumbents are assigned the more complex tasks. This classification is alternatively staffed with Public Programs Specialist II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher-level class.
Public Programs Specialist II
The Public Programs Specialist II is the full working level class in the Public Programs Specialist series in which incumbents are expected to independently perform the full scope of assigned duties. Incumbents perform a full range of public outreach duties, including preparation of reports and PowerPoint presentations for various community groups. This classification is distinguished from the next higher classification of Public Affairs Manager in that the latter has overall management responsibility for the entire dept.
SUPERVISION RECEIVED/EXERCISED:
Public Programs Specialist I
Receives immediate supervision from the Public Affairs Manager unless otherwise assigned. Incumbents in this class do not routinely exercise supervision.
Public Programs Specialist II
Receives general supervision from the Public Affairs Manager or other management staff. May provide direct and indirect supervision to other assigned staff.
Duties and Responsibilities
(Include but are not limited to the following)
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Learns to perform and performs public outreach for specific public information and education programs across all agencies; disseminates information to the public; works with various councils, committees, citizens, and staff to build support for assigned programs.
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Supports agency committees and ad hoc focus groups and meetings, works with citizen groups, schools, and councils as needed regarding their ideas and concerns for assigned programs, projects, or plans; schedules meeting times; sets up meeting rooms; develops questionnaires, presentations, staff reports, or other supporting documentation to be used in meetings and on website to gather public input and impart information.
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Develops timelines, task lists, and priorities for the projects across all agencies including creating flyers, ads, articles, and social media posts to attract citizen involvement; purchases advertising space; follows up with advertising invoices.
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Collects and compiles qualitative and quantitative data from media platforms and focus groups and prepares summary reports, including photographs, statistics, opinions, and votes; analyzes data for use in developing future actions; conducts program evaluations.
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Supports the Public Affairs Manager develops and prepares multi-media presentations; makes presentations to civic groups and government agencies; prepares supporting material, orders and gathers supplies and materials for public presentations, workshops, and events across all agencies.
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Promotes consistent branding and messaging standards in the preparation of web content for assigned programs and projects, website links in assigned program areas, content for social media posts, public notices, monthly newsletter, and other public-facing documents.
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Serves on member and interagency committees; attends night and evening meetings.
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Prepares for and conducts in-person and virtual public outreach events; attends and conducts such events during evening and weekends, as needed, in support of all agencies.
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Supports Public Affairs Manager in the facilitation of the One Voice legislative advocacy program.
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Facilitates the administration of the Anna Maria Fuentes scholarship program.
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Facilitates availability of interpretation services for members of the public at meetings and the translation of documents across all agencies, as needed.
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May plan, direct, coordinate, and supervise the work of assigned staff; may give performance evaluations; may make recommendations on hiring and discipline.
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Establishes positive working relationships with representatives of community organizations, state/local agencies, and associations, MCAG management and staff, and the public.
Education and Training
(The following are minimal qualifications necessary for entry into the classification.)
Education and/or Experience:
Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Public Programs Specialist I/II. A typical way of obtaining the required qualifications is to possess the equivalent of:
Public Programs Specialist I:
One year of significant directly related and progressive public relations and outreach experience in a public or community sector, and an associate degree.
Public Programs Specialist II:
In addition to the above, one year of experience equivalent to that of a Public Programs Specialist I with the Merced County Association of Governments, and a bachelor’s degree, or equivalent experience.
License/Certificate:
Possession of, or ability to obtain, a valid class C California driver’s license.
Knowledge and Experience
(The following are a representative sample of the KAS’s necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)
Effective public information and education principles and practices; MCAG agency programs; focus groups and consensus building; public speaking and presentations; marketing and public outreach techniques, including writing articles, creating basic graphics, social media posts, and flyers; some methods and techniques of supervision, training and motivation; basic principles of mathematics; applicable federal, state and local laws, codes and regulations; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office practices, methods and equipment, including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices. Ability to employ written and spoken language other than English desired. Basic knowledge of the role and functions of public organizations, specifically those within the Merced County region. Knowledge of transportation planning, public transit, and/or waste management practices a plus.
Skills and Abilities
Disseminate Agency information to the public; make multi-media presentations; write articles and webpage and social media content; develop flyers and ads; generate consensus; compile and analyze raw data for inclusion in comprehensive technical and statistical reports; plan, organize, train, evaluate and direct work of assigned staff; deal successfully with the public, in person and over the telephone; courteously respond to community issues, concerns and needs; perform mathematical calculations quickly and accurately; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.
Operate standard office equipment, including a computer and variety of word processing and software applications.
Working Conditions
Predominantly indoor/office environment.
Some work outdoors.
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required.
Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
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