Collierville is often ranked as one of the country’s most desirable suburbs to live in . This is in large part due to the low crime rates , exceptional schools , and the visual appeal of the Town itself .  While the Collierville Police Department does an exceptional job of keeping residents safe and the Grounds and Parks Maintenance team meticulously beautifies Collierville’s surroundings , the Codes Division is also working behind the scenes to have unsightly code violations and safety hazards eliminated from the Town .
   The Codes Division is the team responsible for enforcing the codes that were put in place to keep Collierville’s environment at a high standard .   The ultimate goal of code enforcement is to maintain property values by ensuring that the Town is a safe , clean , family friendly place to live and work . The Town is now hiring more Code Compliance Officers and a Building Inspector to continue to achieve that goal .
   Typical duties of Code Compliance Officers involve receiving and responding to citizen complaints , administering building and home inspections , conducting investigations and following up with resolutions , and working with construction developers as well as residents and businesses .   The Building Inspector also enforces Town codes and ordinances and performs investigative work in the inspection of Collierville’s commercial , residential , and industrial properties for compliance with building , electrical , plumbing , and HVAC code requirements .  
   Codes Compliance Officer , Donald Johnston , says of his position , “It is very rewarding to take a negative and turn it into a positive . I like when I am able to communicate with folks and we work together to get the issue resolved . ”
   Johnston believes that the most important characteristic of someone in his position is diplomacy . He takes an informative and helpful approach to each one of his cases . For first time offenders he tries to be as non - confrontational as possible . He takes the time to give them a courtesy phone call to inform the resident of their violation .   If the person is unavailable by phone , he will leave them a notice at their home .   He also provides ample time for violations to be corrected . The most common violations involve grass and weeds , junk vehicles , fences , and exterior paint .
   “Most residents understand where the Town is coming from and correct their violations . Codes are important because they keep Collierville’s quality of life high , ” says Johnston .
   For more information about Codes in Collierville , visit
   colliervilletn . gov/buildingandcodes
    .   To file a codes complaint , use the
   Mayor ' s Action Center
    or call 901 - 457 - 2310 to notify the Codes Division .
   To learn more about open positions in the Codes Division and working for the Town of Collierville , go to
   colliervilletn . gov/jobs
    .  
   
   

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