The City of Siloam Springs Electric Department has received national recognition for achieving exceptional electric reliability in 2021 . The recognition comes from the American Public Power Association ( APPA ) , a trade group that represents more than 2 , 000 not - for - profit , community - owned electric utilities .
   “We are proud to receive this recognition . It is a testament to the hard work of all our staff to ensure that we keep the Siloam Springs community powered , ” said Phil Stokes , Siloam Springs Electric Department Director .  
   APPA helps electric utilities track power outage and restoration data through its subscription - based eReliability Tracker service . Once per year , APPA’s Reliability Team compares this data to national statistics tracked by the U . S . Energy Information Administration for all types of electric utilities .
   “Once again , public power utilities have demonstrated their commitment to providing highly reliable power to their customers . ” said Alex Hofmann , APPA’s Vice President of Technical and Operations Services . “We commend these utilities for their hard work when it comes to keeping the lights on in their communities . ”
   Nationwide , the average public power customer has their lights out for less than half the amount of time that customers of other types of utilities do .
   For more information on the City of Siloam Springs Electric Department and its commitment to reliability , visit 
   www . SiloamSprings . com/Electric
    
   

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