Quality Compliance Supervisor Job opening - Alamo Area Council of Governments state Texas ( Job openings )
Alamo Area Council of Governments , state Texas
( By Press Release office )
2022-02-02T00:00 - 2022-03-04T00:00 | 38 | 2
This is a responsible, supervisory position designed to assure compliance with all applicable rules, regulations, laws and processes pertaining to the operation of the Weatherization Assistance Program (WAP); Assists the Weatherization Administration Project Manager and Administrative Coordinator in the daily administration of the WAP program; Responsible for the denial/deferral and appeal hearing process, data management, evaluation, tracking and management of case movement through the life-cycle, and ensuring that accurate and timely audits, work orders and statistical reports are prepared; Acts as the first level client and contractor liaison taking steps to clarity of roles, responsibilities and expectations. Supervises the assessment/audit, inspection staff.
Quality Assurance review of client files from start to finish to ensure compliance with all required regulations and protocols to include preparing for monitoring visits from our grant administrators; Acts as client and contractor liaison offering information and resolving concerns or complaints; Documentation of all production activities in individual spreadsheets as well as the database for the purpose of creating production tracking logs and reports; Coordinate and develop the annual Weatherization pricing list for contractors; Performs other duties as assigned.
Desired Education/Job Experience:
Associate Degree or 60 hours of college coursework or equivalent technical training and five (5) to seven (7) years of progressively responsible experience in a professional environment to include supervision of clerical and technical personnel; Experience in a governmental, non-profit, or business environment requiring adherence to federal, state and local regulations; Or any equivalent combination of education, experience and training.
Excellent interpersonal and customer service skills; Ability to listen effectively and mediate resolutions; Bilingual fluency in Spanish and English preferred; Above average Microsoft Access skills to include query and report creation; Demonstrated ability to motivate and supervise staff.
Building Performance Institute Certification, Quality Control Inspector Certification.
This position is a Pay Grade 14, with a starting annual salary of $44,712.49. This is an exempt position. Open until Filled.
Only electronic online applications will be accepted.
AACOG offers a generous benefits package. These benefits can be reviewed at
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Equal Opportunity Employer
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