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Information Technology Specialist Job opening - Tavares state Florida ( Job openings )
Tavares , state Florida
( By Press Release office )
2022-04-22T00:00 - 2022-05-22T00:00 | 17 | 3
The Information Technology Specialist supports the City Computing Infrastructure. This position is under the general direction of the Information Technology Manager.
ESSENTIAL JOB FUNCTIONS:
1. Installs, maintains, and monitors the operation of the local workstations and their attached devices
2. Assist users in Remote Work Capabilities and with Mobile Devices
3. Reads and comprehends technical manuals and brochures for evaluation of equipment to meet City objectives
4. Provides 24/7 coverage to Police Operations for mobile computers, electronic tablets, telecommunications, and other technology-related issues.
5. Analyzes future needs and prepares for acquisition and functionality
6. Instructs users in the use of equipment
7. May perform equipment repairs and hardware installation
8. Provides troubleshooting and support assistance to end-users.
9. Provides technical support for 3rd Party Applications and their users.
10. Follows policies and procedures; completes administrative tasks correctly and on time; supports City goals, objectives, and values
11. Tactfully approaches others; reacts well under pressure; treats others with respect and consideration, regardless of status or position
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.)
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Possess working knowledge of Windows Active Directory and Windows Desktop Operating Systems
2. Must be experienced with Mozilla, Chrome, Edge, and Safari versions of browsers to support various end-users.
3. Considerable knowledge of PC operations, software, and printers, with proficient keyboarding skills
4. Considerable knowledge of the utilization, operation, and care of computers, printers, and related electronic data processing equipment
5. Considerable knowledge of the general principles of computer systems operation, including potential uses and limitations
6. Considerable knowledge of electronic tablets running Android and iOS operating systems.
7. Considerable knowledge of general office practices and procedures
8. Ability to instruct and supervise computer operations and functions
9. Ability to conduct program tests
10. Ability to establish and maintain production and quality control for computer operations
11. Ability to read, analyze and interpret technical procedures
12. Ability to write routine business correspondence
13. Ability to effectively present information and respond to questions from staff, supervisors, department directors, City Administrator, and elected officials
14. Ability to solve practical problems and deal with variables in situations where limited standardization exists
15. Ability to interpret a variety of complex instructions furnished in written, oral, diagram, or schedule form
16. Ability to maintain effective working relationships with management, staff, and vendors
17. Ability to perform multiple tasks simultaneously.
18. Knowledge of installation, maintenance, troubleshooting, and upgrades for all City computer hardware, software, and peripheral equipment.
19. Ability to identify and resolve problems promptly; gather and analyze information skillfully; and develop alternate solutions
20. Ability to speak clearly and persuasively in positive and negative situations; to listen and obtain clarification; to respond appropriately to questions; to participate in meetings
21. Ability to write clearly and informatively; edit work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; ability to read and interpret written information
22. Ability to look for ways to improve and promote quality; demonstrates accuracy and thoroughness
23. Ability to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate parties in the decision-making process; makes timely decisions
24. Ability to prioritize and plan work activities to use time effectively
25. Ability to meet productivity standards; complete work on time; strives to increase productivity; work quickly
26. Knowledge of safety and security procedures. Uses equipment and materials properly.
27. Ability to adapt to changes in the work environment; manage competing demand; change approach or method to best fit the situation; ability to deal with frequent change, delays, or unexpected events
28. Ability to follow instructions, responds to management direction; accept responsibility for own actions; follow through on commitments
EDUCATION AND EXPERIENCE:
1. A high school diploma or equivalent
2. A degree in Computer Science or Related Technical Field is preferred
3. 4 years of hands-on experience in Microsoft Client/Server systems, and general network principles
4. Previous IBM iSeries experience a plus
LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
1. Valid Florida Driver’s License
2. A+ certification preferred
3. Must maintain a CJIS Certification
ESSENTIAL PHYSICAL SKILLS:
• While performing the duties of this position, the employee is regularly required to use hands to touch, handle or feel; reach with hands and arms; talk and hear.
• Employees in this position perform duties that require very fine dexterity and extreme muscle control, involving various body postures.
• Specific vision abilities required by this position include color vision, close vision, depth perception, and the ability to adjust focus.
• The employee must regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
ENVIRONMENTAL CONDITIONS:
• Works primarily inside in an office environment, with periodic walking and roadway travel to off-site City locations
(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)
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