Under the direction of the Front Desk Manager the individual in this position is responsible for relaying information to the public regarding programs offered at the Recreation Center. Duties include receipting monies, operating a computer with facility management software, assisting patrons entering the facility, answering the telephone and maintaining records.
   Position:
   Front Desk Clerk
   Department:
    City of Westlake Recreation Center
   Salary
Range:
    $12.00 - $15.00 per hour
        
        
   Position
Type:
    Part-Time 1
   Closing
Date:
    City of Westlake employment applications will be accepted until the position is filled
    
   Requirements
   Ability to
positively interact with the general public
   Ability to work
with minimal supervision.
   Ability to
communicate effectively, especially via telephone.
   Ability to act
quickly and remain calm in emergency situations.
   Must have good
organizational skills and be a self-starter.
   Comfortable with
monetary transactions.
   Must be able to
work with large numbers of people in a highly diversified atmosphere.
   Understand rules, policies and procedures of the Rec Center.
   Leadership, decision making and public relation skills. 
   Must be available and flexible to work various hours including mornings, evenings and occasional weekends. 
   Must have an affinity for parks, recreation and/or fitness
   Pre-employment drug screening and background check 
   Responsibilities:
   Responsible
for assisting in the day to day operations of the Westlake Recreation Center
front desk.
     
   Primary tasks include,
but are not limited to the following:
   Processing program
registrations and memberships
   Checking patrons into
Center
   Answering phones,
filing and other general office responsibilities
   Assisting patrons
with any information regarding the Recreation Department
   Any other duties as
directed by Administrative and Management staff
   Assist
Front Desk Manager and Administrative Assistant/Cashier as necessary
   Qualifications
   :
   High
school diploma or equivalent.
   Two
(2) years’ experience in a front desk or customer service setting.
   Basic
knowledge of office equipment (fax machine, copier, computer, cash
register, etc.)
   Knowledge
of Microsoft Word and Excel desired.
   Excellent
interpersonal and public relations skills.
   Experience
in a parks and recreation setting desired.
   Physical Demands
   The
    
   physical
    
   demands
    
   described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   While
    performing the duties of this job, the employee is required to walk, sit, talk, hear, use hands to handle, feel or operate objects, tools, or controls, reach with hands and arms and bend over. 
   The
    
   employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
   The
    
   employee
    
   must
    
   frequently
    
   lift and/or move 20 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
   Work and Environment
    
   Work shall primary be performed in the office setting.
   The work environment described herein is representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    
   The noise level in the work environment is usually moderately noisy.
   Selection Guidelines
   Formal application, rating of education and experience, oral
interview, reference check and any related test to demonstrate the ability to
perform essential duties may be required. This job description does not
constitute an employment agreement between the employer and employee and is
subject to change by the employer, as needed.
    
   The duties listed above are intended only as illustrations of the
various types of work that may be performed. The omission of specific
statements of duties does not exclude them from the position if the work is
similar, related or a logical assignment to the position.
    
   To be considered for the
position, applicants should email or mail City of Westlake employment
application, resume, and cover letter detailing background and experience to:
    
    
   Mail:
       
   City of Westlake
               
   Human Resource Department
               
   27700 Hilliard Boulevard
               
   Westlake, OH
     
   44145
   Email:
     
   humanresources@cityofwestlake.org
   Phone:
    
   440-617-4300
   Fax:
        
   440-617-4299
    
   Download employment application form
    
   The
City of Westlake is an Equal Opportunity Employer
   

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