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Customer Service Clerk PT up  to 20 hrs week Temporary Job opening - Hinton state AB  ( Job openings )

Customer Service Clerk PT up to 20 hrs week Temporary Job opening - Hinton state AB ( Job openings )

Hinton , state AB ( By Press Release office)
2022-07-08T00:00 - 2022-08-07T00:00 | 5 | 2
   Reporting to the Recreation Administration Supervisor and receiving general direction from the Office Services Coordinator, this position is primarily responsible for being the first point of contact with the Town of Hinton’s Recreation Centre. This position responds to customer inquiries in a timely, accurate, and professional manner by providing information, resolving problems, and collecting revenue. This position works closely with other municipal staff, contractors, school representatives, government agencies, non-profit community organizations, and the public.
   WORK RESPONSIBILITIES
   Administration 
   Accept all forms of currency (cash, cheque, credit card, direct debit)
   Keep records of all transactions and issue receipts for services and programs
   Balance cash by comparing cash system totals with currency, cheques, credit card and direct debit transactions, and count floats
   Process the sale of season passes, promotional items, and miscellaneous goods
   Provide information and accept lesson or program registrations with payment for internal and external programs
   Process facility rental requests and confirm booking contracts in consultation with the applicable facility supervisor or area specific program staff as required
   Process sales, record product, and maintain inventory in vending machines and kiosks 
   Collect and record statistical information
    
   Customer and Support Services
   Assist customers in person or by telephone, answer questions, transfer calls, take messages, assist community groups with administration and operational requests, forward all customer feedback, and update recorded messages
   Keep equipment operational by following established procedures and reporting deficiencies
   Assist with event preparations, promotions, and other requests as required
   Act as backup for the pool staff in emergency situations
   Maintain a clean and tidy work site as visible to the public and shared with peers
   Support the goals and initiatives as an ambassador of the organization, Department, and facility
   



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