Local Job
Customer Service Clerk PT up to 20 hrs week Temporary Job opening - Hinton state AB ( Job openings )
Hinton , state AB
( By Press Release office )
2022-07-08T00:00 - 2022-08-07T00:00 | 11 | 2
Reporting to the Recreation Administration Supervisor and receiving general direction from the Office Services Coordinator, this position is primarily responsible for being the first point of contact with the Town of Hinton’s Recreation Centre. This position responds to customer inquiries in a timely, accurate, and professional manner by providing information, resolving problems, and collecting revenue. This position works closely with other municipal staff, contractors, school representatives, government agencies, non-profit community organizations, and the public.
WORK RESPONSIBILITIES
Administration
Accept all forms of currency (cash, cheque, credit card, direct debit)
Keep records of all transactions and issue receipts for services and programs
Balance cash by comparing cash system totals with currency, cheques, credit card and direct debit transactions, and count floats
Process the sale of season passes, promotional items, and miscellaneous goods
Provide information and accept lesson or program registrations with payment for internal and external programs
Process facility rental requests and confirm booking contracts in consultation with the applicable facility supervisor or area specific program staff as required
Process sales, record product, and maintain inventory in vending machines and kiosks
Collect and record statistical information
Customer and Support Services
Assist customers in person or by telephone, answer questions, transfer calls, take messages, assist community groups with administration and operational requests, forward all customer feedback, and update recorded messages
Keep equipment operational by following established procedures and reporting deficiencies
Assist with event preparations, promotions, and other requests as required
Act as backup for the pool staff in emergency situations
Maintain a clean and tidy work site as visible to the public and shared with peers
Support the goals and initiatives as an ambassador of the organization, Department, and facility
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