Local Job
Child Support Program Specialist Human Services Job opening - Elbert County state Colorado ( Job openings )
Elbert County , state Colorado
( By Press Release office )
2022-03-23T00:00 - 2022-04-22T00:00 | 18 | 2
DEFINITION OF WORK:
The Child Support Technician is responsible for case load management which includes intake of new applications, establishing paternity and/or child support, modification and enforcement of child support orders related to IV-A, NON IV-A and IV-E Programs and financial record keeping.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(
The following examples are illustrative only and are not intended to be all-inclusive.)
Accurately interpret legal documents such as court orders, notices, summons, etc.
Analyze and interpret financial information as it pertains to the court order for current support and also child support arrears.
Ability to demonstrate strong organizational skills, with keen attention to detail and ability to multi-task without compromising quality of work
Warrant superior verbal and written communication skills and effective listening skills
Work as a member of a team, including communicating with peers and other professionals within and outside the agency.
Ability to remain flexible and sensitive to customers’ needs while effectively managing a demanding case load with a high volume of work with frequent interruptions.
Ability to manage and resolve conflicts, confrontations, and disagreements in a positive and constructive manner to minimize negative impact
Ability to establish and maintain effective working relationships with all partners and customers
Accurately maintain customer records with confidentiality according to HIPPA, IRS, Federal, State and Local laws, rules and regulations
OTHER DUTIES:
Performs other duties as required or assigned
RESPONSIBILITY:
Instruction may be received from the supervisor when cases are assigned and during the progress of a case. The supervisor is available to provide instructions and to act as a consultant. Work is reviewed for compliance to policy and general conclusions through spot checks, staffings, supervisory conferences, and judicial involvement.
PERSONAL WORK RELATIONSHIPS:
This position requires contact and professional communications with family members, legal professionals, members of the judicial system and other members of the department and county government.
EDUCATION, EXPERIENCE AND CERTIFICATIONS::
Education:
Associates Degree in a social services or business related degree or Paralegal Certification
Experience:
Preferred experience in Child Support Services or Legal/Court experience preferred.
Knowledge:
Basic knowledge of Federal, State, and local laws, rules, and regulations related to human services programs such as Child Support Services, TANF and Foster Care
General database administration, including data tracking
Working knowledge of and demonstrated proficiency utilizing Microsoft Office Suite, specifically Excel;
Performing clerical duties, including filing, record keeping, answering phones and scheduling.
Preferred Qualifications:
Additional depth and breadth of job-related experience beyond the minimum qualifications
Professional experience performing collections
Experience working within a court, paralegal, Child Support Services and/or collections office where legal knowledge is required
Additional Requirements:
Valid Colorado Driver’s License
Acceptable Motor Vehicle Record
Must be able to pass a criminal background check
Bilingual a plus
PHYSICAL EFFORT, WORK ENVIRONMENT:
Incumbent is required to attend meetings and trainings within the county and state as necessary. Additionally, appearances at court and legal proceedings are required. Remainder of work is performed in a standard office environment. Incumbent may encounter angry, hostile clients and verbal abuse.
The following are
some
of the physical demands commonly associated with this position.
Driving:
Occasionally
Balancing:
Frequently
Bending/Stooping:
Frequently
Twisting:
Frequently
Squatting/Crouching:
Occasionally
Kneeling:
Occasionally
Crawling:
Occasionally
Climbing Stairs:
Occasionally
Climbing Ladders:
Occasionally
Reaching:
Frequently
Standing/Walking:
Frequently
Lifting:
Occasionally
Probation Period:
Initial 6 months with potential of one 6 month probationary period extension based on Supervisor recommendation and Director approval.
Local Job release information:
Direct link to Job Opening:
Click here
